Press Desk
Dhaka-based media team at [email protected] provides quick follow-ups from 10am to 6pm
This page has press, media, and general support addresses from Dhaka, Bangladesh; the team responds quickly, and it can also handle questions about bKash, Nagad, Rocket
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Media quotes, interviews, and profile verification; this is the fastest path, usually answers arrive within 2 business days
Dhaka-based media team at [email protected] provides quick follow-ups from 10am to 6pm
For urgent media inquiries, initial response within 6 hours; complex verifications may take 1 to 2 business days
Include name, outlet, phone number, and subject; this speeds editorial verification and avoids repeated emails
Three file sets make work easier; most journalists get what they want in one go here
Logo, screenshots, and a brief brand profile are in the newsroom; copy-paste in under 2 minutes
Separate logo files for white and dark backgrounds are kept to keep artwork correct
Product, Support, and Operations teams’ short profiles are available; no need to craft names
Other questions besides media can also be addressed here; login, app, and device issues receive separate answers
We clarify the three topics that many people want to know first
Inside the press kit are recent releases and brand notes; if needed, request specific files by email
Yes, screenshots within approved assets can be used; keep the resolution and crop correct
Subject, deadline, and outlet name are enough; then the media team responds as needed
Login, app, and all contact details are on one line; download APK to start quickly
How to get help on a single screen is shown